Bank of Baroda has a variety of credit cards for their various customers. If a customer is facing any issue with the BOB credit card the bank has provided Bob credit card customer care number.
Bob credit card customer care number helps you to block your credit card. Moreover, you can use the Bank of Baroda credit card customer number to know your Bob credit card application status.
Check all the BOB Credit Cards Here
- BOB Credit Card Customer Care Helpline Number
- Important Enquiries Related To Bob Credit Card
- How To Block or Hotlist Bob Credit Card
- Bob Credit Card Customer Care Email Address
- BOB Credit Card Customer Care SMS Services
- BOB Credit Card Grievance Redressal
- Bob Nodal Officer Details
- FAQs (Questions Related to Bob credit card customer care)
BOB Credit Card Customer Care Helpline Number
You can contact Bob credit card department by dialing the following toll free helpline number. Moreover, this number is available for all the queries related to the Bank of Baroda credit card.
📞1800 103 1006 / 1800 225 100
Note: The above Bob credit card toll free number is available 24/7. However, these numbers are not available on public holidays, Saturdays, and Sundays. Moreover, these are toll free only for MTNL and BSNL lines.
Important Enquiries Related To Bob Credit Card
For solutions related to credit card issues, kindly email or dial the following customer care numbers.
| Issues | Helpline | |
|---|---|---|
| Card theft or lost | 📞1800 103 1006 / 1800 225 100 | Subject line- BL (Card Number) 📧 [email protected] |
| Unblock card | 📞 1800-225-100 | Subject line- UBL (Card Number) 📧 [email protected] |
Other Enquiries Related To Bank of Baroda Credit Card
There are a few other inquiries that you can address via email and phone number. We have separated the email and phone number section below. You can choose any of the methods that find perfect for you.
Via Email
Use the following email address for below mentioned queries.
📧 [email protected]
| Enquiry | Subject Line with Email Id |
|---|---|
| Application Status | Email Subject- AS (Application Reference Number) |
| Pin Dispatch | Email Subject- PQ (Card Number) |
| Card Dispatch | Email Subject- CQ (Card Number) |
Via Email
Use this email for credit card enquiries mentioned below.
📧 [email protected]
| Enquiry | Subject Line with Email Id |
|---|---|
| To block card | Email Subject- BL (Card Number) |
| To unblock card | Email Subject- UBL (Card Number) |
| Bill Related | Email Subject- BR (Card Number) |
| Payment Related | Email Subject- PR (Card Number) |
| Transactions Related | Email Subject- TR (Card Number) |
Via Phone Call
| Inquiries / Query | Helpline |
|---|---|
| Card Hotlisting | 📞 1800 103 1006 📞 1800 225 100 |
| All Billing queries | 📞 1800 225 100 |
| All credit card related queries | 📞 1800 103 1006 |
Note: Keep your email id, phone number, credit card number handy before making a call to Bob customer care.
How To Block or Hotlist Bob Credit Card
Bob allows its customer to hotlist or block their Bank of Baroda credit card online and offline. Both the methods are described below.
Via Online
- Email: You can send an email to the Bank of Baroda to block or hotlist your credit card. Write the following format in your subject line and send it to [email protected].
BL (Your Card No.)
- Website: You can also block your Bob credit card online by visiting the following website. This will take you to the Bob credit card login page. There you have to enter your login credentials to initiate the card blocking process.
Via Offline
- Helpline Number: With the Bob credit card customer helpline number you can immediately hotlist your credit card. Dial the following toll free helpline to initiate the hotlist process.
📞 1800 103 1006 / 1800 225 100
- SMS: Alternatively, you can send an SMS to the Bank of Baroda to urgently block your credit card. You need to send the SMS in the following format and send it to 9223172141.
SMS BLOCK <Your credit card number last 4 digits>
Note: The above helpline number facility is available for registered mobile numbers only. Make sure you are dialing the helpline number from that mobile number that is already registered with the bank.
Bob Credit Card Customer Care Email Address
In case the Bank of Baroda credit card helpline is not working or unreachable, then you can raise your concerns via email as well. Bank of Baroda credit card email address is provided below.
- 📧 [email protected]
- 📧 [email protected]
BOB Credit Card Customer Care SMS Services
Bank of Baroda provides credit card customer care number as well as Sms services for credit card customers. Here are few SMS services along with their format mentioned below.
All the SMS needs to be sent on this number 9223172141.
- To block lost and stolen card: SMS BLOCK (Your card number XXXX)
- For reward point summary: SMS REWARD (Your card number XXXX)
- Previous statement summary: SMS STAT (Your card number XXXX)
BOB Credit Card Grievance Redressal
If the Bank of Baroda credit card customer care toll free number has not resolved your queries, then you can escalate your complaint to the Bank of Baroda credit card grievance redressal department. The two levels are mentioned below.
- Level 1: Raise your concern to crm@bobfinancial.com. The expected response time is 3 working days.
- Level 2: Raise your concern to crm1@bobfinancial.com. The expected response time is 2 working days.
However, if the above channels failed to provide the solution to your grievance, then you can write a letter as well as an email to the Assistant Vice President of the customer services department.
Mr. Niilanjjan Amal Poddaar,
Assistant Vice President – Customer Services
BOB Financial Solutions Limited, Second Floor, “Baroda House”
Behind Dewan Shopping Center, S V Road,
Jogeshwari (W), Mumbai- 400 102, India
Email Id: [email protected]
Bob Nodal Officer Details
Here are the details of the Bank of Baroda Nodal Officer.
| Centre | Officer Name and contact | Area of Operation | Nodal Officer Address |
|---|---|---|---|
| Ahmedabad | Mr. M L Meena Email: [email protected] Phone No.: 📞 079 -26473186 | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Dy. General Manager, Bank of Baroda, Zonal Office, 6th floor, Bank of Baroda Tower, Nr. Law Garden, Ellis bridge, Ahmedabad 380 006 (Gujarat). |
| Bengaluru | Mr. B Shivaram Phone No: 📞 080-25011525 Email [email protected] | Karnataka | Deputy General Manager Bank of Baroda, Zonal Office, 2nd Floor, Vijaya Tower, 41/2 MG Road, Bengaluru-560 001 (Karnataka). |
| Bhopal | Mr. Pramod Sharma Phone No. 📞 0755-4049032 Email: [email protected] | Madhya Pradesh | Dy. General Manager Bank of Baroda, Zonal Office, Plot no.202, Ganga Jamuna Complex, Maharana.Pratap.Nagar, Zone-1, Bhopal-462011 (Madhya Pradesh). |
| Bhubaneswar | Mr. Bharat Bhushan Phone No. 📞 0674-2421210 Email: [email protected] | Odisha | Assistant General Manager, Bank of Baroda, Regional Office, 1st Floor, Bivab Gulmohar, Behera Sahi Nayapalli, Bhubaneswar – 751012 (Orissa). |
| Guwahati | Shri. Aileen D Diengdoh Phone No.: 📞 0361-2456124 Email: [email protected] | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Assistant General Manager, Bank of Baroda, Regional Office, G.S. Road, Bhangagarh, Guwahati – 781005 (Assam) |
| Hyderabad | Shri. J Ramgopal Phone No: 📞 040 23287200 Email:[email protected] | Andhra Pradesh and Telangana | Dy. Zonal Head, Bank of Baroda, Zonal Office, H No. 3-6-289, Kareem Manzil, Hyderguda, Hyderabad – 500029 (Telangana) |
| Jammu | Shri. Sarbjit Singh Phone No. 📞 0181-5002508 Email: [email protected] | Union Territories of Jammu & Kashmir and Ladakh | Assistant General Manager Bank of Baroda, Regional Office, Second Floor,24, Vijay nagar, Near Football Chowk, Jalandhar -144001 |
| Raipur | Shri. Satya Ranjan Mahapatra Phone No. 📞 0771-4222605 Email: [email protected] | Chhattisgarh | Assistant General Manager, Bank of Baroda, Regional Office, Jeevan Prakash, Jeevan Bima Marg, Pandri, Raipur-492004 (Madhya Pradesh) |
FAQs (Questions Related to Bob credit card customer care)
Q.1 How do I contact Bob credit card customer care?
The Bank of Baroda has provided two active helpline number to contact Bob credit card customer care. The following active numbers will help you to block your credit, ask any query, and track credit card status over the phone line.
📞1800 103 1006 / 📞 1800 225 100
Q.2 What is the email address of Bob credit card customer service department?
These 2 are the official email address to connect Bob credit card customer care service department.
📧 [email protected] 📧 [email protected]
Q.3 Which documents will be asked by the customer care executive to block my credit card?
The customer care executive may ask for your basic identity proof details to authenticate you. Whenever you call the Bank of Baroda credit card customer care number to block your credit card keep the following documents handy.
1. Your registered mobile number
2. Aadhar or Pan Card
3. Credit Card Number
4. Email Id (If any)
Q.4 How do I know my Bob credit card status?
Bob credit card status can easily be checked online or by dialing the bank’s credit card customer care. However, to check Bank of Baroda credit card status online, click here.
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