You can contact the Kotak Mahindra bank credit card customer care helpline number to get your credit card-related concerns and queries addressed.
Moreover, the number provided below can only be contacted by the Indian citizens in between business hours and days which is 10:00 am. to 6:00 pm. from Monday to Sunday respectively, except on bank holidays.
π 1860 266 2666
For Abroad helpline number dial: π +91 22 6600 6022
Note: Standard charges may apply, check with your service provider.
Kotak Bank Credit Card Customer Care
To facilitate their customers regarding their concerns and queries related to credit cards, Kotak Mahindra Bank provides a helpline number which is made available from 10 am to 6 pm (Monday to Sunday). The customer care number is π 1800 209 0000.
Below you will find top major cities helpline numbers in the table given below:
| City Location | Contact Number |
|---|---|
| Ahmedabad | π (079) 66006022 |
| Pune | π (020) 66006022 |
| Bangalore | π (080) 66006022 |
| New Delhi | π (011) 66006022 |
| Chennai | π (044) 66006022 |
| Mumbai | π (022) 66006022 |
| Hyderabad | π (040) 66006022 |
Kotak Mahindra Credit Card Enquiries
Common credit card related queries for Kotak Mahindra Bank are given below:
| Phone Number | Queries Related to |
|---|---|
| π 1860-266-2666 | Change in your existing contact details like Email ID and Mobile Number. |
For Loss and stolen Credit card (Through online and phone number)
To report this incident online, immediately reach out to the below official address.
https://www.kotak.com/en/transaction-services/report-lost-card.html
| Helpline | Queries Related To | Solution Provided |
|---|---|---|
| π 1800 209 0000 π 1860-266-2666 | The loss or stolen credit card | Your card will be blocked and replacement will be initiated. |
For Blocking /Hotlisting
| Helpline | Through SMS | Queries Related TO |
|---|---|---|
| π18002090000 π 1860-266-2666 | Type βKCCLOST (space) (Last four digit of Credit Card number) to 5676788 | The procedure of Credit card blocking /hotlisting through helpline and SMS. |
Ask “Keya”
The bank provides an “Ask Keya” pop up chatbot on their official website which works as your digital assistant in helping out most of your banking related queries.
You can chat and ask about your credit card related issues with her.
Kotak Bank Email Address
To report any suspicious and fraudulent activity or fake transaction, you can drop an email to [email protected].
Kotak Mahindra Credit Card Customer Care Helpline Number (International)
The bank issues an international helpline number for their NRI customers for credit card related queries, you can call on π +91 22 6600 6022. This number can be accessed from other countries outside India.
Alternatively, the bank has also provided separate customer helpline numbers for their NRI customers of some of the major countries or territories are given in the table below.
| Country or Territory | Helpline Number |
|---|---|
| USA | π 1855 365 6767 |
| Australia | π 001180044990000 |
| Hong Kong | π 00180044990000 |
| UK | π 0080044990000 |
| Canada | π 18557684020 |
| Singapore | π 8001013054 |
Kotak Mahindra Bank Nodal Officer Details
Following are the Nodal Officer contact details:
Mr. N. Pohare
Address
Kotak Infinity, 6th floor, Zone II, Building No. 21, Infinity Park,
General AK Vaidya Marg,
Malad (E), Mumbai β 400097
Kotak Mahindra Bank Principal Nodal Officer Details
Ms. S Ghosh
Address
Kotak Infinity, 6th floor, Zone II, Building No. 21, Infinity Park,
General AK Vaidya Marg,
Malad (E), Mumbai β 400097
Write to Kotak Mahindra Bank Head and Corporate Office
Moreover, If you are still dissatisfied with the solution provided by the customer care team and officers, you can directly pen down your grievances on your letter and post it to the Kotak Mahindra Bank Head Office at the following address:
Kotak Mahindra Bank Ltd.
P.O. Box: 16344
Mumbai, Maharashtra India 400013
Alternatively, you can also post your letter to Kotak Mahindra Bank Corporate Office at the address provided below.
27 BKC, C27
G Block, Bandra Kurla Complex, Bandra (E)
Mumbai, India 400051
Important Highlights
- Kotak bank credit card customer care
- Nodal officers details
- Kotak Mahindra Bank Head office
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