Kotak Credit Card Customer Care

You can contact the Kotak Mahindra bank credit card customer care helpline number to get your credit card-related concerns and queries addressed.

Moreover, the number provided below can only be contacted by the Indian citizens in between business hours and days which is 10:00 am. to 6:00 pm. from Monday to Sunday respectively, except on bank holidays.

๐Ÿ“ž 1860 266 2666

For Abroad helpline number dial: ๐Ÿ“ž +91 22 6600 6022

Note: Standard charges may apply, check with your service provider.

Kotak Mahindra bank credit card  customer care number

Kotak Bank Credit Card Customer Care

To facilitate their customers regarding their concerns and queries related to credit cards, Kotak Mahindra Bank provides a helpline number which is made available from 10 am to 6 pm (Monday to Sunday). The customer care number is ๐Ÿ“ž 1800 209 0000.

Below you will find top major cities helpline numbers in the table given below:

City LocationContact Number
Ahmedabad๐Ÿ“ž (079) 66006022
Pune๐Ÿ“ž (020) 66006022
Bangalore๐Ÿ“ž (080) 66006022
New Delhi๐Ÿ“ž (011) 66006022
Chennai๐Ÿ“ž (044) 66006022
Mumbai๐Ÿ“ž (022) 66006022
Hyderabad๐Ÿ“ž (040) 66006022
*Top cities only

Kotak Mahindra Credit Card Enquiries

Common credit card related queries for Kotak Mahindra Bank are given below:

Phone NumberQueries Related to
๐Ÿ“ž 1860-266-2666Change in your existing contact details like Email ID and Mobile Number.
*Carefully mention on the call which Details to be updated Email or Mobile number

For Loss and stolen Credit card (Through online and phone number)

To report this incident online, immediately reach out to the below official address.


HelplineQueries Related ToSolution Provided
๐Ÿ“ž 1800 209 0000
๐Ÿ“ž 1860-266-2666
The loss or stolen credit card Your card will be blocked and replacement will be initiated.

For Blocking /Hotlisting

HelplineThrough SMSQueries Related TO
๐Ÿ“ž 1860-266-2666
Type โ€˜KCCLOST (space) (Last four digit of Credit Card number) to 5676788The procedure of Credit card blocking /hotlisting through helpline and SMS.

Ask “Keya”

The bank provides an “Ask Keya” pop up chatbot on their official website which works as your digital assistant in helping out most of your banking related queries.

You can chat and ask about your credit card related issues with her.

Kotak Bank Email Address

To report any suspicious and fraudulent activity or fake transaction, you can drop an email to itsecurity.bank@kotak.com.

Kotak Mahindra Credit Card Customer Care Helpline Number (International)

The bank issues an international helpline number for their NRI customers for credit card related queries, you can call on ๐Ÿ“ž +91 22 6600 6022. This number can be accessed from other countries outside India.

Alternatively, the bank has also provided separate customer helpline numbers for their NRI customers of some of the major countries or territories are given in the table below.

Country or TerritoryHelpline Number
USA๐Ÿ“ž 1855 365 6767
Australia๐Ÿ“ž 001180044990000
Hong Kong๐Ÿ“ž 00180044990000
UK๐Ÿ“ž 0080044990000
Canada๐Ÿ“ž 18557684020
Singapore๐Ÿ“ž 8001013054

Kotak Mahindra Bank Nodal Officer Details

Following are the Nodal Officer contact details:

Mr. N. Pohare


Kotak Infinity, 6th floor, Zone II, Building No. 21, Infinity Park,

General AK Vaidya Marg,

Malad (E), Mumbai โ€“ 400097

Kotak Mahindra Bank Principal Nodal Officer Details

Ms. S Ghosh


Kotak Infinity, 6th floor, Zone II, Building No. 21, Infinity Park,

General AK Vaidya Marg,

Malad (E), Mumbai โ€“ 400097

Write to Kotak Mahindra Bank Head and Corporate Office

Moreover, If you are still dissatisfied with the solution provided by the customer care team and officers, you can directly pen down your grievances on your letter and post it to the Kotak Mahindra Bank Head Office at the following address:

Kotak Mahindra Bank Ltd.

P.O. Box: 16344

Mumbai, Maharashtra India 400013

Alternatively, you can also post your letter to Kotak Mahindra Bank Corporate Office at the address provided below.

27 BKC, C27

G Block, Bandra Kurla Complex, Bandra (E)

Mumbai, India 400051

Important Highlights

  • Kotak bank credit card customer care
  • Nodal officers details
  • Kotak Mahindra Bank Head office

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Disclaimer: All the information published here are for informational and educational purposes only. Moreover, all these information are researched from official sources. However, we will not warranty the information to be accurate and completed. Do not share your bank details or personal details in the comment box. For more queries visit the official website.

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