The State Bank of India (SBI) expand to multinational public sector bank providing multi-financial services like credit cards and in order to help out its customer regarding their queries and complaints regarding their credit cards, you can reach out to SBI credit card customer care number below:
SBI Credit Card Customer Care 24×7
You can contact the SBI card customer care representative by dialing the given numbers:
- Toll free number: 1800 180 1290
- Tolled number: 1860 180 1290 (Check with your operator)
- City wise number: 39 02 02 02 (Use your STD code as prefix and dial)
Additionally, the personal and corporate credit cardholder can have their queries addressed by calling these numbers.
Furthermore, if you are using both tolled or toll-free number to connect to the customer service center, please keep the following details handy during the IVR process.
The customer care executive will ask for any of the following details to confirm your identity, based upon your concern or query.
- Your 16-digit card number
- Card expiry date
- Your date of birth in DDMMYYYY format
- The registered phone number for OTP (an OTP will be sent to this number)
- Your 4-digit PIN
SBI Bank Timings
SBI Bank working days and working hours are Monday to Saturday from 10 am. to 4 pm. respectively except on 2nd and 4th Saturday and public holidays.
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SBI Email Address
You can send an email regarding your queries to the following email address.
Missed Call Service (SBI Credit Card)
SBI provides missed call service for their credit card customers. You can avoid waiting and use their service with ease. You can easily access your SBI credit card information by giving a missed call from your registered mobile number to the following numbers:
| Information | Number |
| Balance enquiry | 8422845512 |
| Status of last payment | 8422845515 |
| Summary of reward points | 8422845514 |
| Credit and cash limit availability | 8422845513 |
Accordingly, you will receive your information SMS on your registered mobile number
SBI Credit Card SMS Service
Additionally, you can use the SBI SMS service to get your credit card related queries addressed. Simply type your SMS in the format provided below and send it to ‘5676791’ from your registered mobile number.
| Information | SMS Format |
|---|---|
| For Balance inquiry details | BAL “last 4 digits of your credit card” |
| For e-statement subscription | ESTMT “last 4 digits of your credit card” |
| Credit or cash limit availability | AVAIL “last 4 digits of your credit card” |
| Summary of Reward point | REWARD “last 4 digits of your credit card” |
| Block theft or misplaced card | BLOCK “last 4 digits of your credit card” |
| Last payment status detail | PAYMENT “last 4 digits of your credit card” |
| Duplicate statement request | DSTMT “last 4 digits of your credit card” |
How to block SBI Credit Card
If your card has been stolen or got misplaced, give a call to 1800 180 1290 (toll free) or 1860 180 1290 (tolled number). Further, you can dial (39 02 02 02) by adding a prefix according to your local code.
There will be an IVR (Interactive voice response) and to report your card as lost or stolen dial ‘2’
You can even visit sbicard.com and select the ‘Block Lost /Stolen Card’ section in order to block your card online.
How to unblock or re-activate SBI Credit Card
You can contact the customer service center if your credit card got blocked due to suspicious activity.
Additionally, you can re-activate your credit card, even if your credit card account has been permanently closed by simply calling the customer service center.
However, this process should be done in less than 3 months of your card being closed or blocked. Furthermore, You will have to reapply for a new card, if you wish to reactivate your card post this period.
SBI Credit Card Helpline Number (International)
NRI customers can have their queries addressed by simply calling on SBI credit card customer care international helpline number.
| Country | Toll-Free Number |
| Qatar | 00800 100 157 |
| South Africa | 800 982 360 |
| Singapore | 800 101 2333 |
| Saudi Arabia | 800 814 4209 |
| Russia | 810 800 293 010 12 |
| Oman | 800 757 92 |
| UAE | 800 091 190 05 |
| Netherlands | 800 022 3031 |
| USA | 1866 328 4209 |
| UK | 808 101 7633 |
| Bahrain | 80 801 724 |
| France | 800 740 849 |
| Belgium | 80 076 562 |
| Canada | 1866 3284 209 |
| Australia | 1800 012 473 |
| Germany | 800 183 0736 |
| Hong Kong | 800 932 045 |
| Italy | 800 789 407 |
| New Zealand | 800 449 909 |
| Japan | 006 633 812 439 |
Write to Nodal Officer (Online)
To get connected with the nodal officer through email, you need to send to drop an email to the following email address.
Write to Principal nodal officer
Email: [email protected].
Moreover, If you are still dissatisfied with the principal nodal officer support, you can write an email to the customer service head.
More Ways to Get in Touch with SBI’s Bank Credit Card Customer Care
Via Both Twitter Handle and Fax
You can always tweet to @SBICard_Connect to highlight an issue
Creditors are competing to be on top and it’s really good for the users as they can even get a credit card without any credit history from First Progress Platinum.
Fax
Additionally, you can Fax any documents related to your credit card queries to 0124 2567131.
Important Topics Covered
- SBI credit card customer care
- International Helpline Number
- SBI Nodal officer Details
- SBI Bank timings