In order to get your credit card-related queries addressed properly, Standard Chartered credit card customer care will leave no stone unturned by providing vital help to the customer.
Below are some Standard Chartered credit card customer care numbers through which your grievances will be taken under consideration.
- β 6601 4444 / 3940 4444 (Prefix Local Code) / 1800 345 1000: (Working Hours 7:00 am. – 11:00 pm.)
- β 66011500 /39401500 (Prefix Local Code) / 1800 425 1000 / 1800 345 5000: (24×7 Available)
- π 66012424 / 39402424 / 6601242 / 3940242 (Prefix local code) /1800 525 8390: (24×7 Available)
Moreover, these numbers can be contacted 24×7 for further services like to report lost credit cards and fraudulent transactions.
- Standard Chartered Bank SMS Service
- Standard Chartered Bank Credit Card Enquiries
- Standard Chartered Credit Card Customer Care Number(City-Wise)
- Standard Chartered Bank Customer Care Helpline (International)
- Standard Chartered Bank Principal Nodal Officer Details
- Write a Letter to Standard Chartered Bank
Read More: Standard Chartered Digismart Card
Standard Chartered Bank SMS Service
To get your queries addressed via SMS reach out to 9980033333 except on national holidays.
Standard Chartered Bank Credit Card Enquiries
Here are details related to Standard Chartered Bank credit card inquiries.
How do I report my standard bank card lost?
Below are the steps to report a lost or stolen credit card or unauthorized transactions. Follow these 5 steps accordingly.
- Log in to the Online Banking section or SC Mobile
- Choose Help & Services
- Hover over Card Management and select option βReport Stolen /Lost Cardβ
- Follow the given instructions in front of your screen
- After completion, your card will be blocked permanently and a replacement card will be issued to your registered mailing address.
Note: Fees will be charged for the replacement card and it will depend upon your respective card category.
Moreover, if any unauthorized and fraudulent transaction happened on your credit card, you are liable for all the loss prior to submitting your application to the bank.
To Generate your credit card pin online
Below are the steps to generate a credit card PIN online.Follow the steps accordingly:
- Log in to the Online Banking section or SC Mobile
- Choose Help & Services
- Take your cursor to βCard Managementβ and select option Credit Card PIN Change
- Follow the given instructions on the screen and generate a credit card PIN online
Note: Your PIN remains the same in case of card renewal, however, you can change your PIN for the replacement card by following above steps.
Creditors are competing to be the best, which is great news for consumers who may now obtain a First Progress Platinum credit card even if they have a poor credit history.
Standard Chartered Email Address
For registering your general credit card related queries and complaints, you can send an email to the below address.
Customer.care@sc.com
Standard Chartered Credit Card Customer Care Number (City Wise)
Given below is the table of the city-wise customer care numbers of Standard Chartered Bank for different banking options.
For Priority Banking 24×7 Customer Care Numbers
| Location | Helpline |
|---|---|
| Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Ahmedabad and Pune | Prefix Local Code β (66012424 /39402424) |
| Prayagraj /Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Coimbatore, Ernakulam, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat | Prefix Local Code β (6601242 /3940242) |
| Gurgaon & Noida | β 011-66012424 / β 011-39402424 |
| Dehradun, Guwahati, Howrah, Jalgaon, Mathura, Proddatur, Mathura, Saharanpur, Siliguri, and Thane | β 1800 525 8390 |
For Premium Banking 24×7 Customer Care Numbers
| Location | Helpline |
|---|---|
| Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Ahmedabad, and Pune | Prefix Local Code β (66011500 /39401500) |
| Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Coimbatore, Ernakulam, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Prayagraj /Allahabad, Surat, and Vadodara | Prefix Local Code β (6601150 /3940150) |
| Noida and Gurgaon | β011-66011500 β011-39401500 |
| Guwahati, Jalgaon, Cuttack, Mysore, Thiruvananthapuram, Vishakhapatnam, Proddatur, Dehradun, Mathura, Saharanpur | β1800 425 1000 |
| Siliguri | β1800 345 5000 |
For Phone Banking
Working hours of these numbers are between 7:00 am. to 11:00 pm.
| Location | Helpline |
|---|---|
| Bengaluru, Chennai, Delhi, Hyderabad, Kolkata, Ahmedabad, Mumbai, and Pune | Prefix Local Code β (6601 4444 /3940 4444) |
| Prayagraj /Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, and Vadodara | Prefix Local Code β (6601 444 / 3940 4444) |
| Gurgaon and Noida | β011 – 39404444 / 011 – 66014444 |
| Guwahati, Cuttack, and Mysore, Thiruvananthapuram, Visakhapatnam, Mathura, Jalgaon, Proddatur, Dehradun, and Saharanpur | β1800 345 1000 |
| Siliguri | β1800 345 5000 |
Note: *Standard Charges may apply according to your network service provider.
Standard Chartered Bank Customer Care Helpline (International)
If you are traveling overseas, you can get your credit card queries addressed by contacting on below numbers.
| Country or Territory | Helpline Number |
|---|---|
| UAE | π8000 177750 |
| Bahrain | π8080 1129 |
| Hong Kong | π8009 05108 |
| Singapore | π8001 012 407 |
| Malaysia | π1 800 815 063 |
| UK | π0808 1019 144 |
| New York | π8773 021 657 |
| Philippines | π1800 1110 1121 |
| Canada | π8772 185 618 |
| Other Countries | π+91 80 4289 6753 |
Standard Chartered Bank Principal Nodal Officer Details
| NAME | Contact Number | Address | |
|---|---|---|---|
| Mr. C Amuthavel | Principal.NodalOfficer@sc.com | 08042896718 08028089025 | Principal Nodal Officer, Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001, India |
To Contact Head of Standard Chartered Customer Care
| Name | Contact Number | Address | |
|---|---|---|---|
| Mr. Arun Kumar | Head.Service@sc.com | 08042896718 08028089025 | Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001, India |
Write a Letter to Standard Chartered Bank
Domestic customers can note down their grievances on a letter and send it to the Standard Chartered Bank customer care centre at the following address.
Standard Chartered Bank,
Customer Care Unit,19, Rajaji Salai,
Chennai 600001, India
Key Notes
- Standard Chartered Bank Credit Card Customer Care
- Customer care number
- Email address
- Principal Nodal Officer Details
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