Standard Chartered Credit Card Customer Care

In order to get your credit card-related queries addressed properly, Standard Chartered credit card customer care will leave no stone unturned by providing vital help to the customer.

Below are some Standard Chartered credit card customer care numbers through which your grievances will be taken under consideration.

  • ☎ 6601 4444 / 3940 4444 (Prefix Local Code) / 1800 345 1000: (Working Hours 7:00 am. – 11:00 pm.)
  • ☎ 66011500 /39401500 (Prefix Local Code) / 1800 425 1000 / 1800 345 5000: (24×7 Available)
  • πŸ“ž 66012424 / 39402424 / 6601242 / 3940242 (Prefix local code) /1800 525 8390: (24×7 Available)

Moreover, these numbers can be contacted 24×7 for further services like to report lost credit cards and fraudulent transactions.

Read More: Standard Chartered Digismart Card

Standard Chartered Bank SMS Service

To get your queries addressed via SMS reach out to 9980033333 except on national holidays.

Standard Chartered Credit Card Customer Care number
Standard Chartered Bank Credit Card Customer Care Number

Standard Chartered Bank Credit Card Enquiries

To report lost or stolen credit cards or fraudulent transactions.

Below are the steps to report a lost or stolen credit card or unauthorized transactions. Follow these 5 steps accordingly.

  1. Log in to the Online Banking section or SC Mobile
  2. Choose Help & Services
  3. Hover over Card Management and select option β€œReport Stolen /Lost Card”
  4. Follow the given instructions in front of your screen
  5. After completion, your card will be blocked permanently and a replacement card will be issued to your registered mailing address.

Note: Fees will be charged for the replacement card and it will depend upon your respective card category.

Moreover, if any unauthorized and fraudulent transaction happened on your credit card, you are liable for all the loss prior to submitting your application to the bank.

To Generate your credit card pin online

Below are the steps to generate a credit card PIN online.Follow the steps accordingly:

  1. Log in to the Online Banking section or SC Mobile
  2. Choose Help & Services
  3. Take your cursor to β€œCard Management” and select option Credit Card PIN Change
  4. Follow the given instructions on the screen and generate a credit card PIN online

Note: Your PIN remains the same in case of card renewal, however, you can change your PIN for the replacement card by following above steps.

Standard Chartered Email Address

For registering your general credit card related queries and complaints, you can send an email to the below address.

[email protected]

Standard Chartered Credit Card Customer Care Number (City Wise)

Given below is the table of the city-wise customer care numbers of Standard Chartered Bank for different banking options.

For Priority Banking 24×7 Customer Care Numbers

LocationHelpline
Bengaluru, Chennai, Hyderabad,
Kolkata, Mumbai, New Delhi, Ahmedabad and Pune
Prefix Local Code ☎ (66012424 /39402424)
Prayagraj /Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Coimbatore, Ernakulam, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, SuratPrefix Local Code ☎ (6601242 /3940242)
Gurgaon & Noida☎ 011-66012424 / ☎ 011-39402424
Dehradun, Guwahati, Howrah, Jalgaon, Mathura,
Proddatur, Mathura, Saharanpur, Siliguri, and Thane
☎ 1800 525 8390

For Premium Banking 24×7 Customer Care Numbers

LocationHelpline
Bengaluru, Chennai, Hyderabad,
Kolkata, Mumbai, New Delhi, Ahmedabad, and Pune
Prefix Local Code ☎ (66011500 /39401500)
Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Coimbatore, Ernakulam, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Prayagraj /Allahabad, Surat, and VadodaraPrefix Local Code ☎ (6601150 /3940150)
Noida and Gurgaon☎011-66011500 ☎011-39401500
Guwahati, Jalgaon, Cuttack, Mysore, Thiruvananthapuram,
Vishakhapatnam, Proddatur, Dehradun, Mathura, Saharanpur
☎1800 425 1000
Siliguri☎1800 345 5000

For Phone Banking

Working hours of these numbers are between 7:00 am. to 11:00 pm.

LocationHelpline
Bengaluru, Chennai, Delhi, Hyderabad, Kolkata, Ahmedabad, Mumbai, and PunePrefix Local Code ☎ (6601 4444 /3940 4444)
Prayagraj /Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, and VadodaraPrefix Local Code ☎ (6601 444 / 3940 4444)
Gurgaon and Noida☎011 – 39404444 / 011 – 66014444
Guwahati, Cuttack, and Mysore, Thiruvananthapuram,
Visakhapatnam, Mathura, Jalgaon, Proddatur, Dehradun, and Saharanpur
☎1800 345 1000
Siliguri☎1800 345 5000

Note: *Standard Charges may apply according to your network service provider.

Standard Chartered Bank Customer Care Helpline (International)

If you are traveling overseas, you can get your credit card queries addressed by contacting on below numbers.

Country or TerritoryHelpline Number
UAEπŸ“ž8000 177750
BahrainπŸ“ž8080 1129
Hong KongπŸ“ž8009 05108
SingaporeπŸ“ž8001 012 407
MalaysiaπŸ“ž1 800 815 063
UKπŸ“ž0808 1019 144
New YorkπŸ“ž8773 021 657
PhilippinesπŸ“ž1800 1110 1121
CanadaπŸ“ž8772 185 618
Other CountriesπŸ“ž+91 80 4289 6753
*Rates will be charged accordingly

Standard Chartered Bank Principal Nodal Officer Details

NAMEEmailContact NumberAddress
Mr. C Amuthavel[email protected]08042896718
08028089025
Principal Nodal Officer, Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001, India

To Contact Head of Standard Chartered Customer Care

NameEmailContact NumberAddress
Mr. Arun
Kumar
[email protected]08042896718
08028089025
Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001, India

Write a Letter to Standard Chartered Bank

Domestic customers can note down their grievances on a letter and send it to the Standard Chartered Bank customer care centre at the following address.

Standard Chartered Bank,

Customer Care Unit,19, Rajaji Salai,

Chennai 600001, India

Key Notes

  • Standard Chartered Bank Credit Card Customer Care
  • Customer care number
  • Email address
  • Principal Nodal Officer Details

Suggested Articles

Disclaimer: All the information published here are for informational and educational purposes only. Moreover, all these information are researched from official sources. However, we will not warranty the information to be accurate and completed. Do not share your bank details or personal details in the comment box. For more queries visit the official website.

Leave a Comment