UCO Bank is one of the reputed commercial banks that is owned by the Indian Government. The bank offers products like home loans, credit cards, etc. However, if UCO bank customers have any queries related to the bank products they can dial the UCO bank customer care number.
Below we will provide you UCO Bank customer care number and useful information to solve UCO bank products-related complaints.
UCO Bank Toll Free Number
UCO Bank account holders can dial the following UCO Bank customer care toll free number to find the quick solution to their queries.
📞1800 274 0123
The above number is perfect for all the banking solutions related to home loans, personal loans, internet banking, etc.
Email Id of UCO Bank Customer Care
Moreover, UCO bank customers can raise their complaints via email. The UCO Bank customer care email id along with the queries is provided below.
| Queries | Email Id |
|---|---|
| 1. To Hotlisting ATM & Helpline Mail | 📧 [email protected] |
| 2. ATM Related Queries | 📧 [email protected] |
| 3. Queries related to E-banking | 📧 [email protected] |
| 4. Customer Grievances | 📧 [email protected] |
| 5. Customer suggestions & Feedback | 📧 [email protected] |
| 6. M-banking queries | 📧 [email protected] |
UCO Bank Other Customer Care Email Addresses
The UCO Bank customer care has another email id as well. To get assistance related to RTGS, NEFT, and SPGRS, you have to contact the following UCO Bank customer care email ids.
| Query | |
|---|---|
| To get assistance for RTGS/NEFT | 📧 [email protected] |
| To get assistance for SPGRS | 📧 [email protected] |
How To Hotlist UCO Bank Debit Card
UCO Bank has provided SMS services to hotlist the debit card in case if it’s lost or misplaced. One needs to send an SMS to 9230192301 with the following Sms formats mentioned in the table below.
| Format of Sms | For Example | Number |
|---|---|---|
| 1. HOT | HOT | 9230192301 |
| 2. HOT<space><last 4 digit of card number> | HOT 1234 | 9230192301 |
| 3. HOT<space><14 digits account number> | HOT 12345678901234 | 9230192301 |
How you can Block UCO Bank Debit Card Online
UCO Bank too has their mobile app for android and iPhone users. The name of the app is “UCO Secure” which can be download from the play store and ios store.
The app will allow you to block or unblock your debit card online. Moreover, you can also do the same for other UCO bank digital products.
UCO Bank Grievance Redressal
UCO Bank Grievance Redressal department meant for handling the grievances of their customers against the banks and its employees. One can submit their complaint and grievance online by following the steps below.
Submit grievance online
- Click here to submit your complaint /grievance.
- A new online complaint form will appear.
- Fill in all the mandatory details like your personal information, account number, etc.
- Enter the complaint details and click on the “Submit” icon.
- You will receive a reference number to check the grievance status later.
Check your grievance status
Once you submit your grievance online, you can track the status of your complaint with the reference number. To get the status, follow the steps below.
- Click here to know your complaint status.
- Now, you will see this kind of complaint status tracker form.
- Here you have to enter your complaint reference number and registered email id.
- Click on the “Proceed” icon in the final step.
UCO Bank Principal Nodal Officer For Grievance Redressal
Shri. S K Sankhyan
General Manager
Strategic Planning Dept. & GAD
Second Floor, 10 BTM Sarani
Head Office I
Kolkata-700001
Contact No: 📞033 44557977, 033 44558482
E-Mail: – [email protected]
Moreover, if none of the UCO bank departments is able to solve your problem. you can reach out to the Banking Ombudsman. Fill up this form and send it to the following address.
List of Banking Ombudsman of UCO Bank
| Centre | Banking Ombudsman Contact Details | Area of Operation |
|---|---|---|
| Ahmedabad | Mr. Rajesh Kumar C/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 Tel.No. 📞079- 26582357, 079-26586718 Fax No.079-26583325 Email: 📧 [email protected] | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
| Bangalore | Mr. M. Palanisamy C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001 Tel.No. 📞 080-22210771, 080-22275629 Fax No. 080-22244047 Email: 📧 [email protected] | Karnataka |
| Bhubaneswar | Mr. B.K. Bhoi C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Tel.No. 📞0674-2396207, 0674-2396008 Fax No. 0674-2393906 Email: 📧 [email protected] | Orissa |
| Hyderabad | Mr. M. Sebastian C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 Tel.No. 📞040-23210013, 040-23243970 Fax No.040-23210014 Email: 📧 [email protected] | Andhra Pradesh |
| Jaipur | Mr. N.P. Topno C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No.12, Jaipur-302 004 Tel.No. 📞0141-2570357/0141-2570392 Fax No.0141-2562220 Email: 📧 [email protected] | Rajasthan |
| Kolkata | Mr. M.S. Soy C/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001 Tel.No. 📞 033-22306222 /033-22305580 Fax No. 033-22305899 Email: 📧 [email protected] | West Bengal and Sikkim |
Click here for the full list of UCO Bank banking ombudsman.
Grievance Redressal Time Frame
UCO bank tries their best effort to solve the lodge complaints in quick time. However, the process is time-bound and you will get a response from the bank within a specific time. The time frame details are provided below.
| Grievance Redressal Level | Time |
|---|---|
| Branch Manager Level | Within 3 days |
| Zonal Office Level | Within 4 days |
| Head Office Level | Within 3 days |
The prime objective of the UCO Bank is to resolve the complaints of their customers with 10 working days.
How Can I Complain to UCO Bank?
The multiple ways to register your complaint to UCO Bank are given in the following table.
| Complaint Method | Contact |
|---|---|
| UCO Customer Care | 📞 1800 274 0123 |
| 📧 customercare@ucobank.co.in. 📧 ucoadc.care@ucobank.co.in | |
| Principal Nodal Officer | 📧 [email protected] |
Other Bank Customer Care
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