UCO Bank Customer Care Number, UCO Bank Toll Free Number

UCO Bank is one of the reputed commercial banks that is owned by the Indian Government. The bank offers products like home loans, credit cards, etc. However, if UCO bank customers have any queries related to the bank products they can dial the UCO bank customer care number.

Below we will provide you UCO Bank customer care number and useful information to solve UCO bank products-related complaints.

UCO Bank Customer Care Number
๐Ÿ“ž UCO Bank Customer Care Number

UCO Bank Toll Free Number

UCO Bank account holders can dial the following UCO Bank customer care toll free number to find the quick solution to their queries.

๐Ÿ“ž1800 274 0123

The above number is perfect for all the banking solutions related to home loans, personal loans, internet banking, etc.

Email Id of UCO Bank Customer Care

Moreover, UCO bank customers can raise their complaints via email. The UCO Bank customer care email id along with the queries is provided below.

QueriesEmail Id
1. To Hotlisting ATM & Helpline Mail๐Ÿ“ง uco.custcare@ucobank.co.in
2. ATM Related Queries๐Ÿ“ง hoatm.calcutta@ucobank.co.in
3. Queries related to E-banking ๐Ÿ“ง hoe_banking.calcutta@ucobank.co.in
4. Customer Grievances๐Ÿ“ง hopgr.calcutta@ucobank.co.in
5. Customer suggestions & Feedback๐Ÿ“ง customercare.calcutta@ucobank.co.in
6. M-banking queries๐Ÿ“ง uco.mbanking@ucobank.co.in

UCO Bank Other Customer Care Email Addresses

The UCO Bank customer care has another email id as well. To get assistance related to RTGS, NEFT, and SPGRS, you have to contact the following UCO Bank customer care email ids.

QueryEmail
To get assistance for RTGS/NEFT ๐Ÿ“ง rtgsneftdesk.kolkata@ucobank.co.in
To get assistance for SPGRS๐Ÿ“ง hosp.cscell@ucobank.co.in
Note them in case you are unable to contact UCO Bank Customer Care Number

How To Hotlist UCO Bank Debit Card

UCO Bank has provided SMS services to hotlist the debit card in case if it’s lost or misplaced. One needs to send an SMS to 9230192301 with the following Sms formats mentioned in the table below.

Format of SmsFor ExampleNumber
1. HOTHOT9230192301
2. HOT<space><last 4 digit of card number>HOT 12349230192301
3. HOT<space><14 digits account number>HOT 123456789012349230192301

How you can Block UCO Bank Debit Card Online

UCO Bank too has their mobile app for android and iPhone users. The name of the app is “UCO Secure” which can be download from the play store and ios store.

The app will allow you to block or unblock your debit card online. Moreover, you can also do the same for other UCO bank digital products.

UCO Bank Grievance Redressal

UCO Bank Grievance Redressal department meant for handling the grievances of their customers against the banks and its employees. One can submit their complaint and grievance online by following the steps below.

Submit grievance online

  • Click here to submit your complaint /grievance.
  • A new online complaint form will appear.
Uco Bank complaint form
  • Fill in all the mandatory details like your personal information, account number, etc.
  • Enter the complaint details and click on the “Submit” icon.
  • You will receive a reference number to check the grievance status later.

Check your grievance status

Once you submit your grievance online, you can track the status of your complaint with the reference number. To get the status, follow the steps below.

  • Click here to know your complaint status.
  • Now, you will see this kind of complaint status tracker form.
UCO Bank Complaint Status Tracker
  • Here you have to enter your complaint reference number and registered email id.
  • Click on the “Proceed” icon in the final step.

UCO Bank Principal Nodal Officer For Grievance Redressal

Shri. S K Sankhyan
General Manager
Strategic Planning Dept. & GAD
Second Floor, 10 BTM Sarani
Head Office I
Kolkata-700001
Contact No: ๐Ÿ“ž033 44557977, 033 44558482
E-Mail: – hosp.cscell@ucobank.co.in

Moreover, if none of the UCO bank departments is able to solve your problem. you can reach out to the Banking Ombudsman. Fill up this form and send it to the following address.

List of Banking Ombudsman of UCO Bank

CentreBanking Ombudsman Contact DetailsArea of Operation
AhmedabadMr. Rajesh Kumar
C/o Reserve Bank of India
La Gajjar Chambers, Ashram Road,
Ahmedabad-380 009
Tel.No.
๐Ÿ“ž079- 26582357, 079-26586718
Fax No.079-26583325
Email: ๐Ÿ“ง bogujarat@rbi.org.in
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
BangaloreMr. M. Palanisamy
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bangalore-560 001
Tel.No. ๐Ÿ“ž 080-22210771, 080-22275629
Fax No. 080-22244047
Email: ๐Ÿ“ง bobangalore@rbi.org.in
Karnataka
BhubaneswarMr. B.K. Bhoi
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
Tel.No. ๐Ÿ“ž0674-2396207, 0674-2396008
Fax No. 0674-2393906
Email: ๐Ÿ“ง bobhubaneswar@rbi.org.in
Orissa
HyderabadMr. M. Sebastian
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad,
Hyderabad-500 004
Tel.No. ๐Ÿ“ž040-23210013, 040-23243970
Fax No.040-23210014
Email: ๐Ÿ“ง bohyderabad@rbi.org.in
Andhra Pradesh
JaipurMr. N.P. Topno
C/o Reserve Bank of India,
Ram Bagh Circle,
Tonk Road, Post Box No.12,
Jaipur-302 004
Tel.No. ๐Ÿ“ž0141-2570357/0141-2570392
Fax No.0141-2562220
Email: ๐Ÿ“ง bojaipur@rbi.org.in
Rajasthan
KolkataMr. M.S. Soy
C/o Reserve Bank of India
15, Nethaji Subhas Road
Kolkata-700 001
Tel.No. ๐Ÿ“ž 033-22306222 /033-22305580
Fax No. 033-22305899
Email: ๐Ÿ“ง bokolkata@rbi.org.in
West Bengal and Sikkim

Click here for the full list of UCO Bank banking ombudsman.

Grievance Redressal Time Frame

UCO bank tries their best effort to solve the lodge complaints in quick time. However, the process is time-bound and you will get a response from the bank within a specific time. The time frame details are provided below.

Grievance Redressal LevelTime
Branch Manager LevelWithin 3 days
Zonal Office LevelWithin 4 days
Head Office LevelWithin 3 days

The prime objective of the UCO Bank is to resolve the complaints of their customers with 10 working days.

How Can I Complain to UCO Bank?

The multiple ways to register your complaint to UCO Bank are given in the following table.

Complaint MethodContact
UCO Customer Care๐Ÿ“ž 1800 274 0123
Email ๐Ÿ“ง customercare@ucobank.co.in.
๐Ÿ“ง ucoadc.care@ucobank.co.in
Principal Nodal Officer๐Ÿ“ง hosp.cscell@ucobank.co.in

Other Bank Customer Care

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Disclaimer: All the information published here are for informational and educational purposes only. Moreover, all these information are researched from official sources. However, we will not warranty the information to be accurate and completed. Do not share your bank details or personal details in the comment box. For more queries visit the official website.

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