Yes Bank Credit Card Customer Care

Yes bank credit card customer care provides various methods regarding all credit card-related queries and complaints. Following are the given methods.

Yes Bank was one of the reputed banks that provides various financial products to its customers. Here are their customer care numbers.

Yes Bank Credit Card Customer Care Number

Read More: Yes Bank Credit Card Application Status

YES Bank Customer Care

Following are the both Yes Bank toll free and tolled number.

  • πŸ’³ For Yes First Credit Cards- πŸ“ž1800 103 6000 (Toll free number for calls made within India)
  • For YES Prosperity Credit Cards- πŸ“ž1800 103 1212 (Toll free number for calls made within India)
  • For calls made outside of India- πŸ“ž+91 22 49350000

Following are the common enquiries with their given solution.

  • In Case if your card is lost or had been misplaced, first block your card at the earliest. For that, simply dial πŸ“ž18001031212 if you are present in India or πŸ“ž+91 22 49350000 for overseas dialing.
  • Additionally, You can also block your card through the mobile app or by logging in to your net banking account.
  • Moreover, one more way to block your credit card is Via SMS, if your card has been theft or misplaced. Following is the given format of SMS:
  • Type BLKCC space last 4 digits of your credit card and send it to +91 9840909000 from your registered mobile number
  • In Case if your credit card got blocked, you will have to quickly dial to customer care executive. They will either unblock your card or even can ask you to apply for a replacement card.
  • Your replacement credit card will reach you within 7 working days from the date of the replacement request was made.

YES Bank Email Address Details

Following are email address to contact Yes Bank

[email protected]
[email protected] (for YES Prosperity Credit Cards)
[email protected] (for YES FIRST Credit Cards)
Additionally, there is a complaint form available on the bank’s website and submit it. This service is for new and existing users.

Read More: Yes Bank Credit Card Customer Care Email Id

YES Bank Credit Card International Helpline Number

If you are residing or traveling abroad and want to get your credit card queries addressed, you can dial the following Yes Bank Credit Card Customer Care international helpline number.

πŸ“ž+91 22 49350000

Other useful international helpline numbers (except credit cards) that you can contact are:

πŸ“ž +91 22 30993600
☎18776598044 (U.S.A. / Canada)
πŸ“ž8081785133 (U.K.)
πŸ“ž800035703089 (U.A.E.)

Write to Grievance Redressal (Online /Offline)

If your issue is still unresolved, you can write an email, make a call or even drop a letter at the grievance redressal officer’s address. The details have been provided below.

Email Address: [email protected]
Phone number: πŸ“ž 022 39489373
Address:
Sangeeta P

Head – Grievance Redressal

Yes Bank Limited

5th Floor, IFC, Yes Bank Tower

Elphinstone (W), Mumbai – 400013

Moreover, you can contact the principal nodal officer Shefali Moza by email, phone number, and letter post respectively.

Email Address: [email protected]
Phone number: πŸ“ž022 39489374

Address:
Shefali Moza

Principal Nodal Officer

Yes Bank Limited

5th Floor, IFC, Yes Bank Tower,

Elphinstone (W), Mumbai – 400013

Write to YES Bank

You can send your complaint by post to the following Corporate Headquarters Address.

Corporate Headquarters

YES Bank Tower, IFC – 2

15th Floor, Senapati Bapat Marg

Elphinstone (W)

Mumbai 400 013

Email: [email protected]

Alternatively, you can also reach out to the northern regional corporate office. Their address is given below.

Northern Regional Corporate Office

YES Bank Limited

48, Nyaya Marg

Chanakyapuri

New Delhi 110021

Email: [email protected]

You can even reach out to the Banking ombudsman if your problem is still unresolved. Reserve Bank of India appointed a Banking ombudsman for each city.

Most Importantly, first, you need a letter from Yes Bank claiming that your complaint is still unresolved within one month from the date of which the bank first received your complaint before you reach out to the banking ombudsman.

Important Topics

  • Yes Bank Credit Card Customer Care
  • Yes Bank Toll-Free No.
  • Grievance Head and Nodal Offices Details
  • North Regional Office Details
  • Banking Ombudsman Information

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FAQs

How can I talk to Yes Bank credit card customer care?

You can talk to Yes Bank credit card customer care by dialing the following helpline numbers.

Yes First Credit Card

  • πŸ“ž1800 103 6000 (Toll Free)

YES Prosperity Credit Cards

  • πŸ“ž1800 103 1212 (Toll free)

People residing outside of India can dial

  • πŸ“ž+91 22 49350000

How can I close my Yes Bank credit card?

Yes Bank has provided an online facility to close credit cards online. However, you have to follow the steps given below.

  • Visit the Yes Bank Net Banking page.
  • Enter your Yes bank internet banking credentials to log in.
  • Choose the credit cards option and click on the hotlist credit card.
  • Select those credit card number which you want to cancel.
  • Opt the “reason of canceling” to finalize the cancellation of Yes Bank credit card.

What is the email address of Yes Bank corporate headquarters?

The following email address will help you to contact Yes bank’s corporate headquarters online. You can use this email id to submit your complaint.

[email protected]

Disclaimer: All the information published here are for informational and educational purposes only. Moreover, all these information are researched from official sources. However, we will not warranty the information to be accurate and completed. Do not share your bank details or personal details in the comment box. For more queries visit the official website.

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