Yes bank credit card customer care provides various methods regarding all credit card-related queries and complaints. Following are the given methods.
Yes Bank was one of the reputed banks that provides various financial products to its customers. Here are their customer care numbers.
Read More: Yes Bank Credit Card Application Status
YES Bank Customer Care
Following are the both Yes Bank toll free and tolled number.
- π³ For Yes First Credit Cards- π1800 103 6000 (Toll free number for calls made within India)
- For YES Prosperity Credit Cards- π1800 103 1212 (Toll free number for calls made within India)
- For calls made outside of India- π+91 22 49350000
YES Bank Credit Card related Enquiries
Following are the common enquiries with their given solution.
- In Case if your card is lost or had been misplaced, first block your card at the earliest. For that, simply dial π18001031212 if you are present in India or π+91 22 49350000 for overseas dialing.
- Additionally, You can also block your card through the mobile app or by logging in to your net banking account.
- Moreover, one more way to block your credit card is Via SMS, if your card has been theft or misplaced. Following is the given format of SMS:
- Type BLKCC space last 4 digits of your credit card and send it to +91 9840909000 from your registered mobile number
- In Case if your credit card got blocked, you will have to quickly dial to customer care executive. They will either unblock your card or even can ask you to apply for a replacement card.
- Your replacement credit card will reach you within 7 working days from the date of the replacement request was made.
YES Bank Email Address Details
Following are email address to contact Yes Bank
[email protected]
[email protected] (for YES Prosperity Credit Cards)
[email protected] (for YES FIRST Credit Cards)
Additionally, there is a complaint form available on the bankβs website and submit it. This service is for new and existing users.
Read More: Yes Bank Credit Card Customer Care Email Id
YES Bank Credit Card International Helpline Number
If you are residing or traveling abroad and want to get your credit card queries addressed, you can dial the following Yes Bank Credit Card Customer Care international helpline number.
π+91 22 49350000
Other useful international helpline numbers (except credit cards) that you can contact are:
π +91 22 30993600
β18776598044 (U.S.A. / Canada)
π8081785133 (U.K.)
π800035703089 (U.A.E.)
Write to Grievance Redressal (Online /Offline)
If your issue is still unresolved, you can write an email, make a call or even drop a letter at the grievance redressal officer’s address. The details have been provided below.
Email Address: [email protected]
Phone number: π 022 39489373
Address:
Sangeeta P
Head β Grievance Redressal
Yes Bank Limited
5th Floor, IFC, Yes Bank Tower
Elphinstone (W), Mumbai – 400013
Moreover, you can contact the principal nodal officer Shefali Moza by email, phone number, and letter post respectively.
Email Address: [email protected]
Phone number: π022 39489374
Address:
Shefali Moza
Principal Nodal Officer
Yes Bank Limited
5th Floor, IFC, Yes Bank Tower,
Elphinstone (W), Mumbai β 400013
Write to YES Bank
You can send your complaint by post to the following Corporate Headquarters Address.
Corporate Headquarters
YES Bank Tower, IFC β 2
15th Floor, Senapati Bapat Marg
Elphinstone (W)
Mumbai 400 013
Email: [email protected]
Alternatively, you can also reach out to the northern regional corporate office. Their address is given below.
Northern Regional Corporate Office
YES Bank Limited
48, Nyaya Marg
Chanakyapuri
New Delhi 110021
Email: [email protected]
You can even reach out to the Banking ombudsman if your problem is still unresolved. Reserve Bank of India appointed a Banking ombudsman for each city.
Most Importantly, first, you need a letter from Yes Bank claiming that your complaint is still unresolved within one month from the date of which the bank first received your complaint before you reach out to the banking ombudsman.
Important Topics
- Yes Bank Credit Card Customer Care
- Yes Bank Toll-Free No.
- Grievance Head and Nodal Offices Details
- North Regional Office Details
- Banking Ombudsman Information
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FAQs
How can I talk to Yes Bank credit card customer care?
You can talk to Yes Bank credit card customer care by dialing the following helpline numbers.
Yes First Credit Card
- π1800 103 6000 (Toll Free)
YES Prosperity Credit Cards
- π1800 103 1212 (Toll free)
People residing outside of India can dial
- π+91 22 49350000
How can I close my Yes Bank credit card?
Yes Bank has provided an online facility to close credit cards online. However, you have to follow the steps given below.
- Visit the Yes Bank Net Banking page.
- Enter your Yes bank internet banking credentials to log in.
- Choose the credit cards option and click on the hotlist credit card.
- Select those credit card number which you want to cancel.
- Opt the “reason of canceling” to finalize the cancellation of Yes Bank credit card.
What is the email address of Yes Bank corporate headquarters?
The following email address will help you to contact Yes bank’s corporate headquarters online. You can use this email id to submit your complaint.
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